Frequently Asked Questions

Do you deliver worldwide?

Absolutely! Everything the studio offers is available for purchase worldwide. All shipments are covered by the studio. Worldwide free shipping!

Can we be informed about your latest creations?

All information will be shared on my social media as the launch approaches, but be sure to sign up for the VIP Collector's Club newsletter for early access during our launch.💞

Delivery time?

The processing times as well as estimated delivery times for each item can be found in the product descriptions.

Art print orders take up to 3 business days to process. Originals are ready to ship within 7 to 10 business days to ensure everything is absolutely perfect!

Allow 2 to 14 business days for domestic deliveries and 10 to 28 business days for international deliveries. Please note that for some countries, parcels from Canada may take an additional 15 days to clear customs.

We strive to ship orders as quickly as possible, but please note that there may be delays in shipping if a piece becomes viral. Our team is small but hardworking and does everything possible to get your artwork to you as quickly as possible. Once shipped, an automatic email is sent to the address you provided during payment.

Where Can I Find My Order Confirmation?

Your order confirmation and invoice is delivered to your inbox automatically after purchase. If you cannot find it in your primary inbox, it may have ended up in your spam folder.

From our printing studio, paper invoices are rolled on top of prints are for our processing methods. Sometimes collectors can tear the invoice during the unboxing process, but not to worry! You have a digital invoice in your order confirmation for your recording convenience.

Can I make a special request during checkout?

Many collectors request special things during checkout, such as signatures, extras, and handwritten notes from me. Feel free to reach out to us via the contact page after placing your order, indicating the order number and your special request. Requests will be noted but cannot be guaranteed. This does not include requests to expedite shipping times, as we cannot process some orders faster than others. Fairness above all.💞

Can I modify something in my order?

Due to the nature of our packaging process, we are unable to exchange products after payment, so please make sure to choose your perfect piece carefully!

We cannot guarantee a change of delivery address after 24 hours from purchase.

What is the best way to contact you?

If you have a question regarding your purchase, please make sure to submit a form via the contact page. I receive hundreds of direct messages every day, and following up through this channel may be missed. The contact page has been set up for efficient communication and timely responses, created to streamline things for my team so that we can respond to you as quickly as possible.

Can I commission a custom piece?

With pleasure! Let me know about your project using the Submit a Project form. I will respond to you as soon as possible.🥰